Transportation policy
At Overtaking, our Transportation Policy ensures the efficient, secure, and eco-friendly movement of equipment, materials, and personnel required to maintain and expand our global network. With operations in 260 markets across 56 countries, our commitment to reliability extends beyond our high-quality Internet, Ethernet, and colocation services to how we manage the logistics supporting our 126,333 Enterprise and NetCentric customer connections.
Equipment Transportation
To maintain the integrity and performance of our facilities-based, all-optical IP network, Overtaking prioritizes secure and efficient transport of critical equipment.
- Certified Carriers: We partner with trusted, certified carriers specializing in the handling of sensitive telecommunications equipment.
- Real-Time Tracking: All shipments are tracked in real-time, ensuring full visibility from dispatch to delivery.
- Packaging Standards: Equipment is transported in compliance with industry packaging standards to prevent damage during transit.
Personnel Travel
Our engineers, technicians, and support staff travel extensively to deliver seamless service to customers across our markets.
- Eco-Conscious Travel: Overtaking encourages the use of sustainable travel options whenever feasible, aligning with our commitment to reducing our environmental impact.
- Safety Standards: All personnel travel adheres to rigorous safety protocols, including compliance with international and local transportation regulations.
- Travel Support: We provide comprehensive support to employees, including travel insurance and assistance, ensuring their safety and comfort.
Sustainability Commitments
As one of the world’s largest Internet Service Providers, Overtaking recognizes our responsibility to minimize the environmental footprint of our transportation activities.
- Green Fleet: We are transitioning to fuel-efficient and electric vehicles for local equipment delivery.
- Carbon Offsetting: For unavoidable emissions, we invest in carbon offset programs to mitigate environmental impact.
- Logistics Optimization: Advanced planning and route optimization software reduce redundant trips, saving time and resources.
Customer Deliveries
Overtaking ensures timely delivery of products and services to our customers.
- Service Deadlines: All deliveries are aligned with customer service agreements, ensuring installations and upgrades occur as planned.
- Customer Communication: Proactive updates are provided to customers regarding shipment status, potential delays, or rescheduling.
Policy Review and Updates
This policy is reviewed periodically to incorporate advancements in logistics and sustainability practices. Changes to the policy will be communicated promptly to all stakeholders.
At Overtaking, efficient transportation isn’t just about moving items from point A to point B—it’s about ensuring the smooth operation of a network that connects the world. Through innovation, sustainability, and customer focus, we are committed to excellence in every aspect of our transportation strategy.